IT Support 365

Managed Firewall

Our management, monitoring, support and alerting service for your firewalls maintains security and business continuity.

Managed Firewall

Our managed firewall service provides management, monitoring, support and automated alerts for your firewalls ensuring that your systems remain protected at all times. Our proactive approach protects against exposure to external cyber attacks resulting from firewall device downtime but avoids the cost of maintaining expensive security-skilled personnel. Effective firewall managemet is a critical element in your overall IT security shield.

The service typically includes:

  • Proactive montoring of your devices, systems availability, health and configuration 24 x 7 x 365
  • Helpdesk support and proactive incident management
  • Setup, configuaration and management of VPNs
  • Critical patch management
  • Off-site backups of policies and hardware configuration
  • Monthly Executive reports containing Incident details, Availability and Utilisation reports

To learn more about how we can help support and manage your firewall, give us a call on 0345 051 0600 or email We would be pleased to have a no-obligation conversation with you.


IT Support 365’s ServiceDesk365 is a proactive service for managing your complete IT system – the infrastructure, network, servers and desktop PCs. It’s a preventative approach to IT systems management, using a series of ‘best practices’ developed over years of experience.