IT365 Support

Managed IT Services

Delivered through ServiceDesk365 packages, our proactive managed services ensure business-critical applications maintain continuous operation.

Proactive IT Support

For a small or medium-sized business, engaging with our proactive Managed Services is by far the best and most cost-effective way to proactively support the business-critical IT infrastructure your business needs. Whether it's our fully outsourced IT support service, with one Service Desk number to call for all IT issues, or a bespoke set of services, IT Support 365 can tailor our managed support packages to meet your exact requirements.

ServiceDesk365 brings together packages of managed services, tiered to provide the appropriate level of support and SLA’s for businesses with varying requirements. You can select the package that works for you and add in additional services as required – all for a low monthly price at an agreed SLA. Then sit back and enjoy peace of mind knowing we are proactively managing and securing your IT systems, rather than waiting for something to go wrong.

A proactive service for managing your complete IT systems, applications and infrastructure

We monitor your applications, servers, workstations, network and connectivity infrastructure 24/7

Optimise your IT systems with an IT Support 365 PC Health Check

Your first defence against zero-day attacks on Microsoft systems is to ensure all updates are installed 

Always there when you need us. Our highly experienced team are there to help resolve your issues as soon as they arise

Give your employees the freedom to work securely and productively from anywhere

Internet usage monitoring allows you to understand which systems are using your broadband capacity

ServiceDesk365

IT Support 365’s ServiceDesk365 is a proactive service for managing your complete IT system – the infrastructure, network, servers and desktop PCs. It’s a preventative approach to IT systems management, using a series of ‘best practices’ developed over years of experience.