Unpatched systems are one of the biggest causes of cyber incidents
Outdated software, failed updates, missing patches and unsupported applications lead to vulnerabilities, performance issues and preventable downtime for businesses.
Our Patch & Update Management service ensures your devices, servers and applications stay secure, up-to-date and fully supported, without interrupting your staff.
We handle the entire patching process end-to-end: deployment, monitoring, verification and remediation.
You stay protected, your team stays productive, and risk stays low.
Patch and Update Management Services
Patch & Management services come as part of your wider Managed IT Services Package, and ensure all your systems remain secure and fully supported.
You’ll get:
- Automated patch deployment across all devices
- Full third-party application patching (ASM)
- Scheduled updates during low-impact hours
- Verification and health checks after patching
- Remediation of failed or incomplete updates
- Continuous vulnerability alignment
- CSM insight into recurring issues
- Integration with device health, monitoring and security
We handle patching end-to-end so your systems stay secure without disrupting productivity.
What is Patch & Update Management?
Patch & Update Management is the continuous process of updating software, operating systems and applications to keep them secure, stable and compliant.
This includes:
- Operating system updates (Windows, macOS)
- Third-party software patching (browsers, apps, plugins)
- Security updates & vulnerability fixes
- Driver and firmware updates
- Failed update remediation
- Rollback management
- Patch testing and controlled rollout
- Update scheduling around your business hours
For businesses, patch management is essential for reducing cyber risk, meeting compliance frameworks such as Cyber Essentials, and preventing the stability issues that lead to user downtime.
This service is delivered and supported by your Customer Success Manager.
Operating System Updates
Windows and macOS patches deployed and verified across all supported devices.
Third-Party Software Patching
Full coverage for critical business apps – browsers, productivity tools, security apps and more.
Security Patch Prioritisation
High-risk and zero-day vulnerabilities patched quickly to reduce exposure.
Failed Patch Remediation
We identify failed updates early and fix them before they become security risks.
Scheduled Maintenance Windows
Updates are applied during quiet periods to minimise disruption.
Part of Elevate and Infinite Assurance plans
Fully included in all plans: reoccurring meetings with your CSM is available through Elevate and Infinite Assurance for strategic guidance.
Ready to improve security and stability?
Make an enquiry today and we’ll show you how Patch & Update Management strengthens your defences and keeps your systems running reliably every day.
Frequently asked questions
Why is patch management important?
Unpatched systems are one of the biggest causes of security breaches and IT failures. Patching keeps your environment secure and stable.
Do you patch third-party apps as well as Microsoft?
Yes, we patch a wide range of applications through Advanced Software Management.
What happens if a patch fails?
Our team investigates, remediates the issue and ensures the device is brought up to date.
Will patching interrupt our staff?
No, we schedule updates during low-impact times and test critical patches before deployment.
Does this help with Cyber Essentials?
Yes, up to date software is a core requirement for Cyber Essentials and CE+. Patching is essential for compliance.
Can you advice when apps need replacing or standardising?
Yes, your CSM reviews patch data and device health to recommend improvements.
