Why your team needs Academy365?
You’re paying for Microsoft 365. You’re paying for Copilot licences. You may even be paying for security tooling. But if your team only uses a fraction of what those tools can do, you’re not getting your money back.
Academy365 closes that gap. It’s a curated library of on-demand, video-led training that turns your Microsoft 365 subscription into measurable productivity – without sending anyone off to a classroom for two days.
Three problems Academy365 solves
“We pay for it but no-one uses it.” Copilot, Planner, SharePoint, Whiteboard – most of the value sits unopened until someone shows your team how to use it.
“Our people learn from YouTube.” Free videos are inconsistent, out of date, and never tailored to a business context.
“One phishing click could cost us everything.” Three dedicated Security Awareness modules give your team the instincts to spot and stop attacks.
What's inside Academy365?
Twenty-seven on-demand courses. More than seven hundred individual video lessons. Six programme areas covering everything from a brand-new starter opening Outlook for the first time to a power user building a model-driven app in Dataverse.
Every course is bite-sized, browser-based and updated as Microsoft updates the products. Your team can pick up exactly the lesson they need, exactly when they need it.
Microsoft Copilot - the AI productivity layer
Copilot is the single biggest productivity unlock Microsoft has shipped in a decade – and the single most common reason teams call us saying “we paid for it, what now?” Academy365 gets your people fluent fast.
| Course | Lessons | Length | What You’ll Learn |
|---|---|---|---|
| The Fundamentals of Copilot | 9 | 25 | Get started with Microsoft’s generative-AI assistant – how to converse with Copilot and use it to find, create and design. |
| Copilot in Edge | 6 | 13 | Work with Microsoft Copilot directly inside the Edge browser. |
Microsoft Teams - collaboration done right
Teams is where the modern workday happens. Six courses cover navigation, channels, chat, meetings, notifications and the Copilot features now baked in.
| Course | Lessons | Length | What You’ll Learn |
|---|---|---|---|
| Accessing and Navigating Teams | 15 | 28 | Access and navigate the new Teams app, plus create, join and work with different Teams. |
| Utilizing Teams Channels | 20 | 75 | Work confidently within Teams Channels – posts, files, tabs and best practice. |
| Mastering Teams Chat | 12 | 32 | Use Teams Chat, send files, give praise and master the full chat feature set. |
| Managing Your Teams Experience | 10 | 24 | Configure Status Messages and Notifications so Teams works for you. |
| Mastering Copilot and Apps | 8 | 25 | Use Copilot inside Teams alongside OneDrive and other connected apps. |
| Teams Meetings | 10 | 31 | Schedule, join and configure meetings – the essentials and beyond. |
Office 365 cloud apps - SharePoint, Outlook on the Web & more
The browser-based side of Microsoft 365: SharePoint, OWA, Planner, Project for the Web, Whiteboard, Clipchamp, Viva Engage and a hands-on Power Apps build.
Clipchamp2462Use the M365 built-in video editor to produce polished, professional video content.Viva Engage2097Company-wide communication – posts, conversations and communities.
| Course | Lessons | Length | What You’ll Learn |
|---|---|---|---|
| SharePoint Online Essentials | 46 | 182 | Navigate SharePoint Online, post news, work with document libraries, lists and quick links. |
| Outlook (on the Web) | Mail | 25 | 73 | Send, organise and manage email in Outlook on the Web (OWA). |
| Model-Driven Power Apps | 10 | 42 | Build a model-driven (Dataverse) low-code app from scratch – forms, views, charts and dashboards. |
| Whiteboard | 11 | 68 | Create and share whiteboards – pens, shapes, Copilot, Loop components and more. |
| Planner | 33 | 155 | Organise teamwork with the unified Planner – to-dos, tasks, plans and projects, in Teams and standalone. |
| Project for the Web | 41 | 162 | The latest cloud-based Project – schedules, resources and timelines. |
Microsoft 365 desktop apps - Word, Excel, PowerPoint, Outlook & more
Foundational, role-ready training across the apps your team uses every single day. Each Essentials course also prepares learners for the corresponding Microsoft Office certification exam.
| Course | Lessons | Length | What You’ll Learn |
|---|---|---|---|
| Word 365 Essentials | 62 | 322 | Foundational Word skills – interface, documents, text, tables, lists and graphics. Microsoft Office exam prep. |
| Excel 365 Essentials | 52 | 152 | Foundational Excel – Ribbon, worksheets, cells, formatting and Auto options. Microsoft Office exam prep. |
| PowerPoint 365 Essentials | 46 | 197 | Build professional presentations – slides, text, pictures and presentation delivery. Microsoft Office exam prep. |
| Outlook 365 Essentials | 64 | 196 | Email in a business setting – messages, calendar, meetings, tasks and notes. Microsoft Office exam prep. |
| OneNote 365 | 25 | 73 | Create, manage and share online notebooks; format, find and insert content. |
| Access 365 Essentials | 38 | 97 | Basic database development – tables, records, filters, forms, queries and reporting. |
| Visio 365 Essentials | 12 | 64 | Visual diagrams – templates, stencils and shapes for clear business communication. |
Windows 11 - the modern workplace device
From a brand-new laptop on a starter’s desk to advanced File Explorer and Edge productivity – three courses get every Windows 11 user up to speed.
| Course | Lessons | Length | What You’ll Learn |
|---|---|---|---|
| Windows 11 Foundations | 21 | 138 | Log in, navigate the Start screen, work with apps and connect to Wi-Fi. |
| Windows 11 Essentials | 21 | 151 | File Explorer, built-in apps (Calendar, Mail, Photos, Teams), tablet tools and keyboard shortcuts. |
| Microsoft Edge | 26 | 127 | Use the latest Edge browser – profile, privacy settings and browsing features. |
Security Awareness - your last line of defence
The single most cost-effective security investment you can make is training the humans. Three modules cover end-user awareness, fundamentals and real-world threat scenarios.
| Course | Lessons | Length | What You’ll Learn |
|---|---|---|---|
| Holistic Security for End-Users | 12 | 76 | Security awareness from multiple angles – definition, lecture and practical response steps for home, office and travel. |
| Awareness Fundamentals | 12 | 53 | The basics of end-user security awareness and being proactive at home, at work and on the road. |
| Imagine This | 21 | 28 | Threat scenarios and a clear course of action so your team is prepared, not panicked. |
How Academy365 works for your business
Stand up training across your whole team in three steps.
Book a discovery call
Fifteen minutes with an IT Support 365 specialist. We learn what your team uses today, where the productivity gaps are, and whether Academy365 is a good fit.
We provision your team
Each member of staff gets their own Academy365 login. No software to install – it runs in the browser, on any device.
Your team learns at their pace
Bite-sized video lessons your team can dip into between meetings. Progress is tracked so managers can see who’s done what – and you keep the receipts for compliance and onboarding.
Who Academy365 is for
- Growing SMBs paying for Microsoft 365 and wanting more of the productivity they’re already paying for.
- Operations and HR leads responsible for onboarding new starters quickly and consistently.
- IT managers who want fewer “how do I…?” tickets and more self-sufficient users.
- Compliance-conscious businesses who need demonstrable security awareness training across their staff.
- Hybrid and remote teams who can’t easily get everyone in a classroom on the same day..
Frequently asked questions
This section is intentionally structured as a Q&A. It will be marked up with FAQPage schema (Section 11) so that Google, ChatGPT, Perplexity and other AI assistants can lift complete, accurate answers about Academy365 straight from the page.
What is Academy365?
Academy365 is the on-demand training programme from IT Support 365. It’s a curated library of video courses covering Microsoft Copilot, Microsoft Teams, Office 365, Microsoft 365 desktop apps, Windows 11 and end-user security awareness – designed for growing businesses that want to get the full value out of their Microsoft subscriptions.
How many courses are included?
Twenty-seven on-demand courses across six programme areas, with more than seven hundred individual video lessons in total. Every learner gets access to the full library – not a fixed set of modules.
Who is Academy365 for?
Academy365 is built for SMBs, growing businesses and IT-managed customers of IT Support 365. It’s suitable for end users, power users, new starters and managers – from someone opening Outlook for the first time to a colleague building a model-driven Power Apps solution.
Do you offer Microsoft Copilot training?
Yes. Academy365 includes two dedicated Copilot courses – The Fundamentals of Copilot and Copilot in Edge – plus Copilot-specific lessons embedded inside the Teams and Whiteboard courses, so your team learns Copilot in the context of the tools they already use.
Is Academy365 instructor-led or self-paced?
Academy365 is self-paced and on-demand. Learners log in from any browser, pick the lesson they need and learn in short, focused video segments. There’s nothing to install and no fixed class times – which makes it ideal for hybrid and shift-based teams.
Does Academy365 prepare staff for Microsoft certifications?
Yes. Each Microsoft 365 “Essentials” course (Word, Excel, PowerPoint, Outlook, Access) is built to prepare learners for the corresponding Microsoft Office certification exam, in addition to building day-to-day workplace skill.
How is security awareness training delivered?
Through three dedicated modules: Holistic Security for End-Users, Awareness Fundamentals and Imagine This. Together they take your team from “what is phishing?” to confident threat-scenario response – the practical, day-to-day cyber hygiene every business needs.
How much does Academy365 cost?
Pricing is per learner, per month, with volume discounts for larger teams. Because we tailor packages to your existing Microsoft licensing and headcount, exact pricing is shared on a short discovery call – typically fifteen minutes.
Can we track who has completed which courses?
Yes. Managers can see progress and completion across their team, which is especially useful for onboarding new starters and for compliance evidence around security awareness training.
How do we get started?
Book a fifteen-minute discovery call with IT Support 365. We’ll learn what your team uses today, where the gaps are, and exactly how Academy365 fits into your stack – with no obligation to proceed.
Ready to upskill your team?
Your Microsoft 365 subscription is one of the biggest tools your team uses every day. Make sure they actually know how to use it. Academy365 turns that subscription into measurable productivity – starting with a fifteen-minute conversation.
