Customer: Cambrook Foods Ltd
Name & Role: Andrea Kovacs, Operations Manager
Overview
Cambrook Foods Ltd is a well-established food manufacturing business where reliable, secure technology is critical to maintaining day-to-day operations and supporting the wider organisation. With systems underpinning everything from data access to operational workflows, IT stability and continuity play a key role across the business.
Cambrook has only ever partnered with IT365 for its IT support and projects, building a trusted relationship that now spans more than 13 years. During this time, IT365 has supported Cambrook Foods through ongoing operational IT requirements as well as the delivery of multiple infrastructure and technology projects.
As the business and it’s technology needs have evolved, IT365 has acted as a consistent long-term partner – ensuring systems remain reliable, secure, and fit for purpose, while delivering change in a way that avoids disruption to manufacturing and day-to-day operations.
The Challenge
As Cambrook Foods continued to modernise its operations, its IT infrastructure needed to keep pace with changing working practices and increasing security requirements. One key challenge was moving away from an on-site physical server towards a more flexible and secure solution, without disrupting production or daily workflows.
Maintaining performance, protecting data, and minimising operational impact were essential throughout any change.
Our Solution
IT365 has supported Cambrook Foods through a long-term, trusted partnership, providing consistent, reliable IT support while delivering key projects as the business and its technology requirements have evolved.
IT365 has grown with Cambrook Foods – supporting day-to-day operations, maintaining systems stability, and delivering infrastructure improvements in a way that minimises risk and disruption in a manufacturing environment.
Consistent, Responsive IT Support
For over 13 years, IT365 has provided Cambrook Foods with dependable, day-to-day support, acting as a single trusted partner for all IT needs, This includes:
- Responsive support for routine technical issues
- Clear, consistent communication with Cambrooks operations team
- A focus on resolving issues quickly while minimising downtime
- Ongoing maintenance to keep systems secure, stable and performant.
This approach has ensured Cambrook can rely on IT systems that support production and business operations without unexpected disruption.
A Partner That Grows With the Business
By acting as a long-term IT partner rather than a reactive supplier, IT365 has supported Cambrook Foods through ongoing change, ensuring technology decisions are practical, reliable and aligned to the realities of a food manufacturing business.
This partnership approach has given Cambrook confidence that its systems are in safe hands – whether handling every IT needs or larger infrastructure projects.
The Project: Cloud Storage Migration
Objective:
To replace an on-site physical server with a cloud-based storage solution that would improve flexibility and security while maintaining reliable performance for users.
Outcome:
The data transfer process was completed without impacting daily operations, and the new cloud-based setup has met performance expectations from day one. Cambrook Foods benefited from improved flexibility and a more secure storage environment, without disruption to the business.
The Impact
Since working with IT365, Cambrook Foods has experienced:
- Consistently reliable IT support over a 13+ year partnership
- Successfully delivery of key IT projects, including cloud migration
- Confidence that systems are secure, stable, and well supported
- Reduced risk during major infrastructure changes
In Their Words
“IT365 has delivered reliable solutions and provided responsive IT support to Cambrook for over 13 years”
“Whether handling day-to-day technical issues or delivering larger projects, the IT365 team consistently provides effective, reliable solutions while minimising downtime.”
Why Cambrook Food Recommend IT365
Steel Hub Group would recommend IT365 because of our:
- Long standing, reliable partnership
- Strong technical expertise across both day-to-day support and larger projects
- Proactive approach to delivering effective solutions
- Ability to minimise disruption while improving security and flexibility
