Application, server, workstation, network and connectivity infrastructure monitoring 24/7
A core service that underpins ServiceDesk365; we monitor your applications, servers, workstations, network and connectivity infrastructure 24/7. We ensure that your systems are up-to-date and functioning as they should and that we are alerted should any element require attention.
Our remote monitoring service measures everything from operational status to average response times and error reports. Should your system be struggling to cope with the demands of your business or showing the early signs of unreliability, our monitoring systems will highlight the issue. Pre-emptive action will be taken to update the system, fix any issues found and keep your systems running before system downtime can impact your business.
Key Benefits
IT Support 365’s ServiceDesk365 is a proactive service for managing your complete IT system – the infrastructure, network, servers and desktop PCs. It’s a preventative approach to IT systems management, using a series of ‘best practices’ developed over years of experience.
