Proactive IT Support

At IT Support 365, we deliver IT support in the way that small and medium sized businesses actually need it. We focus on the essential, business-critical services that you really should have and deliver Enterprise-Class Managed Services, Microsoft Cloud Technologies and complete IT Security at a low monthly cost. But what sets us apart is our proactive approach; our system health checks, monitoring and proactive intervention ensure that we identify vulnerabilities and weaknesses then proactively manage them, so they never interfere with the smooth operation of your business.

Managed IT Services

Managed IT Services from IT Support 365, delivered through our ServiceDesk365 packages, are the most cost-effective way for small and medium-sized businesses to access enterprise-class levels of support at an affordable and predictable cost. Our proactive managed services ensure that your business-critical applications maintain continuous operation and you remain productive and focused on your business. 

Cloud Services

Microsoft Cloud computing services from IT Support 365 make the latest technologies available to smaller businesses. With low entry costs, automatic updates, predictable expenses, minimal IT burden, and scalable functionality, cloud helps level the playing field so you can focus on what technology can do for your business. 

IT Security Services

A comprehensive set of IT Security services, applications and consultancy providing a holistic approach to cyber-security for small and medium-sized businesses. We’ll keep your data protected and your network secure by helping you identify vulnerabilities, mitigate risk, stay in control of your mobile devices and employee activities, choose appropriate hardware and systems, and put in place business continuity planning that allows you to recover rapidly from any security breach. 

Projects & Consultancy

Our broad base of experience and expertise means we can support every aspect of your IT from hands-on projects to helping you fulfil your vision. We can provide senior-level consultancy, act as your Virtual IT Director or take responsibility for everything from IT Strategic Planning and Communications Infrastructure to Application Rollouts and Project Management.

ServiceDesk 365 Performance Data

95%

SLA Performance

25 sec

Average Call Answer Time

72%

Fix On First Contact

Partners

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