IT365 Support

24/7 Service Desk

Always there when you need us. Our highly experienced team are there to help resolve your issues as soon as they arise.

24/7 Service Desk

If your business is one that interacts with customers and suppliers across the globe, or runs shifts, or has employees working from home, or just working long hours, you’ll know that 9 to 5 IT support isn’t much use to you. Something always goes wrong with your network, workstations or printers at the most difficult times – just as your IT team has left the building.

At IT Support 365, we can be there 24/7, resolving your issues, running updates at your quietest times and monitoring your systems so our technical team is always there when you need us. Our flexible support packages are tailored to your business needs with SLAs set at an appropriate level so you keep costs down.

Whether you need us to support your in-house team, providing out-of-hours or holiday cover, taking responsibility for end-user support during busy times or major technology refreshes, we will be there. And if you are a smaller business outsourcing all of your IT support to us then you can rest assured that we understand your systems are just as critical to your business as those of our larger customers. Simply call our team and we will be there to provide you with the assistance you need.

 
 

ServiceDesk365

IT Support 365’s ServiceDesk365 is a proactive service for managing your complete IT system – the infrastructure, network, servers and desktop PCs. It’s a preventative approach to IT systems management, using a series of ‘best practices’ developed over years of experience.