We focus on the essential, business-critical IT services that you really should have and deliver Enterprise-Class Managed Services, Microsoft Cloud Technologies and complete IT Security at a low monthly cost.
IT Support 365 is an IT Managed Services Provider with a focus on providing outstanding IT support to small and medium-sized businesses, primarily in the South of England but with support clients throughout the UK.
We appreciate and value your existing investment in IT infrastructure, systems and people. Our key objective is to help you make the most of what you’ve got and to provide services and solutions that both build-on and extend the current value of your systems.
Our approach is consultative. We work with you to understand your business and to implement solutions that have a positive and immediate effect on core business activities. Our focus on service provision is paramount. We manage your network proactively, not reactively. Our monitoring and ‘health check’ activities identify and correct potential problems before they happen ensuring your systems are secure and you don’t suffer any loss of productivity.
We recognise that there are many factors that affect the successful operation of your IT systems. Not all these factors are technical and therefore we have invested in developing a support infrastructure and solutions that deal with the ‘softer’ issues in order to underpin a successful technical deployment.
IT Support 365’s ServiceDesk365 is a proactive service for managing your complete IT system – the infrastructure, network, servers and desktop PCs. It’s a preventative approach to IT systems management, using a series of ‘best practices’ developed over years of experience.