IT365 Support

Microsoft Teams

Your teamwork hub: chat, meet, video conference, PSTN call and collaborate, all with Office 365 applications, enterprise-grade security, compliance, and manageability.

Microsoft Teams

Microsoft Teams is a hub for teamwork, which brings together everything a team needs: chat and threaded conversations, meetings and video conferencing, PSTN calling, content collaboration with the power of Office 365 applications, and the ability to create and integrate apps and workflows that your business relies on. And because Microsoft Teams is a part of Microsoft 365, it comes with the enterprise-grade security, compliance, and manageability that your customers expect and value.

Microsoft Teams

Chat, meet, video conference, PSTN call and collaborate, all with Office 365 applications, enterprise-grade security, compliance, and manageability

FEATURES

Enhance and enrich your meeting experience
Meet smarter, stay focused, and achieve more with Microsoft Teams.

Meetings
Teams delivers a unique end-to-end meeting experience that features the human element of face-to-face interaction whilst helping people stay focused before, during and after the meeting to accomplish more together. Teams Meetings provide a seamless, scalable, and secure experience on mobile, desktop, and meeting room devices.

Calling made simple
Simplify your enterprise voice services with a reliable, high-quality integrated calling solution built on the Microsoft cloud. Make and receive phone calls from anywhere – including your desk phone, mobile phone or computer. Get a modern voice solution that combines unified communications with teamwork capabilities into an all-in-one communication and collaboration solution that users love and IT trusts. And best of all, your business saves time and money with a single provider.

Devices for every space and working style
Microsoft works with an ecosystem of best-in-class device partners to deliver a native, purpose-built Teams certified to enhance calls and meetings and deliver high-quality audio, video and sharing experiences. Connect Microsoft Teams enabled devices like Microsoft Teams Rooms headphones, cameras, and microphones to enhance the quality of your presentations.

BENEFITS

Eliminate on-premises hardware
Companies can reduce or eliminate many cost types associated with their previous communication and collaboration solutions by moving to the integrated Microsoft solution from a portfolio of spot solutions. This included on-premises hardware and maintenance costs, eliminating other solutions’ licensing and maintenance, reducing telephony charges (mobile and long distance), and reducing IT support effort.

Savings through more effective and efficient meetings
Meetings conducted via Teams are more reliable and of very high audio-video quality, resulting in less time spent addressing setup and call quality issues. Information workers get more out of their meetings and require fewer of them overall.

Information Workers achieve collaboration time savings
Having features like coauthoring and version control, searching documents, conversations, and names available in one place enables information workers to more effectively and efficiently collaborate in real time, and saves organisations significant costs.

Make faster decisions
Teams improves workers’ decision making. Workers can more quickly make contact and communicate with fellow employees and review all the information they need to make decisions more efficiently.

Working with outside organisations is faster
Many companies rely on third-party collaboration with vendors, partners, and customers, many of which work within their own systems and tools. Organisations using Teams shows improvement on how employees communicate and work with users from outside the organisation. This streamlines not just communications, but it has ramifications for other areas and processes such as sales, product development, compliance, etc.

ServiceDesk365

IT Support 365’s ServiceDesk365 is a proactive service for managing your complete IT system – the infrastructure, network, servers and desktop PCs. It’s a preventative approach to IT systems management, using a series of ‘best practices’ developed over years of experience.