The internet has revolutionised how we communicate with one another. You can set up, in an instant, a video call with a client on the other side of town or the other side of the world. You can launch a live broadcast from almost anywhere, using just a smartphone. You can read and send written messages at any time, using a host of different systems. Yet when it comes to the telephone, many businesses are still tied to out-dated, copper cable technology. Forward thinking organisations have, for some time, been considering or even using internet-based telephony, known as VoIP (voice over IP). As broadband speeds improve, and digital technology evolves, VoIP has become a reliable alternative to traditional telephony. Demand for VoIP services has dramatically increased in the last few years.
The flexibility of VoIP telephonesAll you need for a VoIP system is a handset and the software required to connect it to the web. There’s no expensive hardware to install in your business, and with the communication software being run from the cloud, there’s nothing to tie your phone system to a specific location. VoIP gives you the convenience of a modern, integrated telephone system with the flexibility of being able to work from anywhere with an internet connection. Including the capability of being able to change location from day to day. A simple benefit of VoIP is that one phone number can reach you anywhere. It can ring a desk phone and a mobile phone simultaneously. Calls can be transferred from one device to another without disconnection. A single voicemail system can be accessed from anywhere. This flexibility makes it easy to:
- Stay in touch with a team operating from different locations, including home-working and hot-desking.
- Break free of geographic numbers, because one number can reach you anywhere.
- Avoid communication breakdowns when unexpected events make it difficult for some or all of your team to get to the office.
- VoIP also allows computers and tablets to operate as virtual telephones.